In a major win for digital privacy, Avast has agreed to a significant consumer settlement after being accused of collecting and selling user data without proper consent. If you used Avast antivirus software between August 2014 and January 2020, you might be owed a refund.
The Federal Trade Commission (FTC) stepped in to protect consumers, and now over 3.6 million users are being notified about their eligibility.
Let’s break down what the Avast settlement is all about, who qualifies for a refund, how to claim it, and why this case is a huge milestone in the fight for online privacy.
Settlement
The FTC’s complaint accused Avast of stepping far outside the lines of consumer trust. The antivirus software, which was supposed to protect users, allegedly tracked browsing data and search activity—then turned around and sold it to third parties without permission.
Here’s what Avast was accused of:
- Unauthorized Tracking: Monitoring browsing activity beyond virus protection.
- Selling Personal Data: Sharing it with marketers and advertisers without consent.
- Lack of Disclosure: Not informing users these actions were taking place.
Although Avast didn’t admit wrongdoing, it agreed to a settlement that includes a refund program for millions of affected users. It’s a clear reminder: even tech companies must respect data privacy.
Eligibility
You may be eligible for a refund if you meet the following conditions:
- Purchased Avast antivirus software between August 2014 and January 2020.
- Received a Claim ID email from the FTC between February 24 and March 7, 2025.
If you didn’t get an email but believe you qualify, you can still call the claims hotline to verify your status: 1-866-290-0165
Filing
Filing your refund claim is quick and easy. Here’s how to do it:
- Find your Claim ID – This should be in the email you received from the FTC.
- Visit www.avastsettlement.com/file-a-claim
- Enter your Claim ID and personal details
- Submit your claim before June 5, 2025
- Save any confirmation emails you receive
Make sure you file before the deadline—late claims won’t be accepted.
| Key Dates | Description |
|---|---|
| Claim ID Emails Sent | Feb 24 – Mar 7, 2025 |
| Claims Filing Deadline | June 5, 2025 |
| Refund Payouts Begin | Expected in 2026 |
Refunds
The amount you receive depends on several factors:
- Number of claims filed – The more people who file, the smaller the share.
- Your purchase history – Multiple Avast purchases = possibly higher refunds.
- Administrative deductions – Legal and admin costs are subtracted first.
Refunds will be issued via check or direct deposit sometime in 2026. Keep checking the official website for updates on the payment timeline.
Importance
This case goes far beyond a simple refund—it’s about consumer rights in the digital world.
- It proves that data privacy matters.
- It shows companies will be held accountable when they exploit trust.
- It empowers users to speak up and take action when rights are violated.
By filing your claim, you’re not just getting your money back—you’re also standing up for transparency and ethical data use in the tech industry.
If you bought Avast during the covered years, check your email for your Claim ID and visit the official site to submit your claim. The deadline is June 5, 2025, so don’t wait too long.
FAQs
Who qualifies for a refund?
Anyone who bought Avast from Aug 2014 to Jan 2020.
What is a Claim ID?
A unique code sent by the FTC to eligible users.
Where do I file my claim?
At www.avastsettlement.com/file-a-claim.
When is the deadline to file?
June 5, 2025 is the last day to submit your claim.
How will I get my refund?
By check or direct deposit in 2026.
