Verizon, one of the biggest names in U.S. wireless service, is paying out a massive $100 million settlement after being hit with a class action lawsuit over hidden fees. If you were a Verizon postpaid wireless customer between March 1, 2016, and March 8, 2023, you may be eligible for a payout of up to $100—but you must file your claim by April 15, 2025.
Here’s everything you need to know about the lawsuit, who qualifies, and how to file your claim.
Overview
This lawsuit accuses Verizon of misleading pricing practices—specifically, charging administrative fees that weren’t clearly disclosed to customers upfront. While Verizon hasn’t admitted wrongdoing, they’ve agreed to settle to avoid a lengthy legal battle and improve transparency.
| Details | Information |
|---|---|
| Company Involved | Verizon |
| Total Settlement Fund | $100 million |
| Allegation | Deceptive pricing and hidden admin fees |
| Eligible Period | March 1, 2016 – March 8, 2023 |
| Max Payout Per Customer | $100 |
| Claim Deadline | April 15, 2025 |
| Payment Type | Check or Electronic Transfer |
| Official Site | To be announced |
Why Verizon Was Sued
The core issue was that customers were charged administrative fees that weren’t clearly advertised. These fees, often appearing in small print or added after sign-up, led to monthly bills that were higher than expected.
Key accusations:
- Advertising prices lower than what customers actually paid
- Adding administrative fees without clear notice
- Failing to provide full billing transparency
As a result, many customers ended up paying more than they agreed to—often without realizing why.
Verizon’s Response
Though Verizon denies any intentional wrongdoing, they’ve agreed to settle and make the following changes:
- Better visibility of fees on customer bills
- Clear breakdowns of pricing on promotions
- Improved customer communication about service charges
This move is aimed at restoring trust and avoiding future legal challenges.
Who Is Eligible?
You’re eligible to file a claim if you:
- Had a Verizon postpaid wireless account during the eligibility period
- Were charged administrative fees on your bill between March 1, 2016, and March 8, 2023
- Submit a valid claim by April 15, 2025
You don’t need to provide payment receipts, but you may need to verify your account through an ID number that will be sent to you.
Payout Breakdown
Verizon’s settlement payout is tiered based on how long you were charged admin fees.
| Payment Type | Amount |
|---|---|
| Base Payment (All Eligible Users) | $15 |
| Additional $1 Per Month (Up to 85 mo.) | Up to $85 |
| Maximum Total Payout | $100 per customer |
For example, if you were charged the admin fee for 20 months, your payout would be $15 + $20 = $35. If you had the fee for 100 months, you’ll hit the cap at $100.
How to File
There are two easy ways to file:
Online Claim
- Verizon will send eligible customers an email with a Claim ID and confirmation code
- Visit the official settlement website (coming soon)
- Enter your details, select your payment method, and submit
Mail-In Claim
- Download and print the claim form once available
- Fill it out manually
- Mail it to the address provided in the settlement notice
If you don’t receive an email, you can contact the settlement administrator for help.
When Will You Get Paid?
Payments will be distributed after final court approval and claim processing, expected later in 2025.
- You’ll receive payment via check or electronic deposit, based on your selection
- Unclaimed or undeliverable checks will be processed as unclaimed property in your state
- If you don’t cash your check in time, processing fees will be deducted from the remaining settlement pool
What Happens?
Once your claim is in:
- Watch your email or mail for updates from the settlement administrator
- You may be asked for additional documentation (in rare cases)
- Stay informed about final court approval and payment timelines
Don’t wait until the last minute. Filing your claim early ensures you’re in line for your share of the settlement.
FAQs
Who qualifies for Verizon’s settlement?
Anyone charged admin fees from Mar 2016–Mar 2023.
What is the max payout I can receive?
Up to $100 per eligible customer.
When is the claim deadline?
You must file by April 15, 2025.
How will I get paid?
By check or direct deposit, based on your choice.
Do I need proof to file a claim?
No proof is required, but a Claim ID may be needed.
